The HSE defines a lone worker as ‘those who work by themselves without close or direct supervision.’ Although sometimes this may not be evident and lone workers can exist across many organizations.
Examples of lone workers include Council Workers, District Nurses, Service Workers, Construction Workers, Manned Guards, Pest Control Technicians, Long Distance Drivers, Social Workers, TV License Inspectors, Debt Collectors, Housing Officers, Engineers and Remote Workers.
Do you employ staff who work alone?
As an employer, you have a duty of care and a legal requirement to protect all staff, especially those who work alone and off-site.
Our Lone Worker Protection and Monitoring solutions can help your lone workers stay safe. Your lone workers can log their whereabouts leaving details of their GPS location, discreetly raising the alarm when an emergency occurs.
Our professional controllers at our Command & Control Monitoring Centre If an emergency arises involving your lone worker. They shall follow an agreed protocol to verify your lone workers' safety and location.
What’s the use of a Lone Worker Solution without an Accredited Response?
The Mercury Security & Facilities Management Command and Control Monitoring Centre have full Category II BS 5979 accreditations and NSI Gold Certified. Our fully accredited Command and Control Monitoring Centre comply with the Association of Chief Police Officers (ACPO), which can encourage faster response times from the Police, Garda and other Blue Light services.
Lone Worker Devices
We provide a range of Lone Worker devices suited to your individual needs, lone worker requirements and risk assessments. The Mercury KeepSafe, Lone Worker solution, is both flexible and scalable, allowing you to mix and match various devices depending on your risk levels and cost considerations. As well as offering Mercury KeepSafe via a smartphone, we work with a range of specialist Lone Worker devices and Ruggedized Android smartphones.
Pearl+ Lone Worker Device
The Pearl+ mobile is a GPS location device designed for personal safety and security and uses proprietary protocols.
It will operate in conjunction with the Mercury KeepSafe service. The Pearl+ primarily transmits its location information.
Using GPRS but can fall back on text messaging when in areas of inadequate GPRS coverage, allowing you to control your costs. As the Pearl+ is a GSM quad-band device, it will operate in most parts of the world.
One-Touch SOS Button: If you are in distress, press the SOS button to get help. The Pearl+ will send your details to our NSI Gold Command and Control Monitoring Centre.
Welfare Check: we can send a question to the device, which will automatically ask the user if they are ‘OK’ by showing a message on the screen at a designated time interval.
If the user does not confirm ‘OK’, it will alert our NSI Gold approved Command and Control Monitoring Centre or emergency contact.
Automatic Reporting: Set service start/end time and GPS location interval (cycles). The Pearl+ automatically reports its position to the Lone Worker platform providing travel history.
Fall Sensor: The Pearl+ has a Fall Sensor that immediately sends out alert information in a ‘man down’ situation.
Power Status: Sends alert information when the Pearl+ is switched on or off and when the battery power is low or charging.
Amber Alert: Pre-set your amber alert timer when going into a potential conflict area. If you do not cancel your amber alert within the agreed period, it will alert our monitoring centre.
Safety Zones: Create up to 4 Safety Zones (both in and out zone alerts).
Non-movement: The Pearl+ automatically detects when there is no movement and will stop sending its position to save battery power and data usage. As soon as it detects motion (based on settings), it will start cycling again.
Proof of attendance: Update your location/time and date manually to provide full check-in and out facility.
Ruggedized Android Lone Worker Device
The Ranger is a powerful GSM/GPS/WIFI safety phone. It runs on Android 4.0 and therefore is perfect for utilising technology that supports Proof of Presence management using NFC tags.
You can use the Ranger in conjunction with the Lone Worker platform through a web service or an API to allow business customer’s full integration within existing business systems. The Ranger primarily transmits its location using GPRS or WIFI but can fall back on text messaging when in areas of inadequate GPRS coverage, allowing you to control their costs.
One-Touch SOS Button: If you are in distress, press the SOS button to get help. The Ranger will send your details to our NSI Gold Command & Control Monitoring Centre; we can also use this as proof of presence.
Automatic Reporting: Set service start/end time and GPS location interval (cycles). The Ranger automatically reports its position to the Lone Worker platform providing travel history.
IP67 – The Ranger is dustproof, waterproof (up to 1M), and crushproof (up to 1.5 tonnes), making it an ideal choice for even the most challenging environments.
Power Status: Sends alert information when the Ranger is switched on or off and when the battery power is low or charging.
Safety Zones: Create up to 4 Safety Zones (both in and out zone alerts). Create safety zones for the device configured to be alarmed when the device enters the zone, leaves, or both.
NFC Proof of attendance: Update your location/time and date manually to provide full check-in and out facility. Or use NFC tags for Proof of Presence management.